Managed
IT Services
At H&A, things are refreshingly different. Imagine instead a small, efficient, highly skilled full stack team: a safe set of hands to fall back on, or a team-in-a-box, or even – leaving our badges at the door – in effect an in-house engineering department, delivering a highly bespoke service. Whether working within existing ITIL frameworks or bringing our own programme management, the Smart Managed Service is structured around the precise needs of the client and the service itself.
1
24/7 Service DeskName
We provide a dedicated, UK-based and multilingual service desk that can support your organisation 24/7/365. Our service desk team is responsive, knowledgeable and goes above and beyond at every opportunity.
2
Infrastructure and Cloud
We can help you improve your existing IT infrastructure, migrate safely and securely to a cloud-powered modern workplace, or manage and monitor your cloud environments.
3
Cyber Security
We can help you protect your data, systems and users from cyber threats with our comprehensive cyber security services, including penetration testing, EDR, compliance services and cyber security training.
4
Service Integration and Management
We can help you coordinate and align your multiple IT suppliers and ensure they work together seamlessly to deliver services that meet your expectations.
5
Robotic Process Automation
We can help you leverage the latest in RPA technology to automate repetitive and manual tasks, improve efficiency and accuracy, and free up your staff for more value-added work.
6
We can help you harness the power of digital technologies such as artificial intelligence, big data analytics, internet of things, blockchain and more to create new business models, enhance customer experience and optimise business processes
