Privacy Statement
H&A is committed to protecting the privacy of our clients. This privacy notice is intended to set out the basis upon which any personal data or information we collect from you, or that you provide to us, may be collected and processed by (or on behalf of) H&A.
It applies to use of our website, our professional services or during any communications with you.
How we collect your information
Your personal information such as name, address, email address and phone number, or any other personal data which may reasonably identify you, may be collected by:
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Attending meetings and/or during telephone calls to us;
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Corresponding with us by email, in which case we may retain the content of your email messages together with your email address and our responses;
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Supplying us with your personal information by signing up to receive a newsletter or to attend an event;
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Supplying us with your personal information as part of the recruitment or supplier engagement process;
Sensitive information
We will not collect sensitive (special category) personal information from visitors to our website, clients or our employees, except where necessitated by the terms of our engagement. ‘Sensitive personal information’ includes information about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.
Any sensitive personal information collected as part of our lawful processing obligations will be protected using best practice information security controls.
How we use your personal information
We will use your personal information solely for the purpose for which it was provided and share it with H&A partners, staff and consultants on a ‘need to know’ basis. We will not use your data for other purposes without your explicit consent.
We use cloud based applications and providers for information storage. Data is by preference stored in the EU, but may be transferred for hosting/storage to the United States. We will only send data outside of the EU where an organization employs data protection rules that are recognised as being equivalent. We only use suppliers who implement the same level of security controls (or stronger) as we do ourselves.
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We may use your personal information for the following purposes:
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To communicate with you regarding your query or application. We may contact you by post, email, telephone or text message. You may opt out/unsubscribe from such communications at any time by emailing info@haitsolutions.co.uk;
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To process any job application you may make to us (including any sensitive personal information you provide);
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To provide or administer services;
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To update client records;
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To confirm identity, ascertain credit worthiness and trace whereabouts where necessary;
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To manage and monitor the skills and placement of individuals (Associated/business supplier contractors) on specific project deployments, resource management, enable client feedback and improve the overall quality of our service delivery, including through client satisfaction surveys and project management;
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To comply with legal and regulatory requirements including verifying the identity of new clients/associates (and in certain circumstances existing clients/associates) to comply with anti-money laundering regulations, ‘right to work’ and other legislative requirements applicable to H&A.
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To comply with law enforcement.
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As described in this policy, personal information will be retained by us and will not be sold, transferred or otherwise disclosed to any third party, other than for the purpose of lawful processing. Personal information may be anonymised / pseudonymised for the purpose of research to inform our marketing and development strategies or where such disclosure is required by law or court order.
If your personal information changes or you no longer wish to receive a particular communication from us please let us know and we will correct, update or remove your details. This can be done by emailing info@haitsolutions.co.uk.
Disclosing personal information to third parties
We may disclose your personal information to our agents or service providers, where there is a lawful basis, for any of the purposes set out in this policy.
We will not sell your information to a third party.
​Further information
To learn more about how we collect, use and maintain your personal information, please contact:
Data Protection Officer
Tel: 0204 536 4027
Email: info@haitsolutions.com